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How We Handle Your Account Information

We collect what we need to run your account, process bKash and Nagad deposits, verify withdrawals to Rocket, and keep the lobby secure. This policy covers the data we gather when you register, play, and cash out.

Account registration dataPayment transaction recordsDevice and session logsCookie preferencesWithdrawal verification details
765 bat How We Handle Your Account Information
DATA SECURITY

How We Protect What You Share

We encrypt account credentials and payment details in transit and at rest. Session cookies expire when you close the app, and login tokens are tied to your device fingerprint so a stolen password alone cannot drain your wallet. Withdrawal requests trigger a verification step that checks your registered mobile number before we release funds to Nagad or Rocket.

Encrypted Transactions

Every bKash deposit, Nagad transfer, and Rocket withdrawal moves through an SSL-secured channel. We do not store your payment-app PIN, and we mask transaction details in support logs.

Cookie Control

Essential cookies keep you logged in and remember your language preference. Optional cookies track which games you open so we can surface those titles on your next visit. You can block optional cookies in account settings without breaking core lobby functions.

Account Verification

We verify your mobile number during registration with an OTP sent to your device. Withdrawals above a threshold require identity document upload; we store that document only as long as local financial rules require.

Data Retention

Active-account data stays live. Closed-account records are archived for the minimum period Bangladesh financial regulations require, then deleted. Marketing-consent records are dropped immediately when you unsubscribe from promotional messages.

POLICY QUESTIONS

How to Reach Us About Privacy

If you want to see what data we hold, update your contact details, or delete your account and its records, reach out through any of the channels below. Our team handles privacy requests the same way we handle withdrawal verification—every query gets a ticket number and a response.

Live Chat Open the chat widget from any page and type 'privacy request' to connect with an agent who can pull your account data or start a deletion process in real time.
Email Support Send your privacy question or data-access request to our support inbox. Include your registered mobile number so we can locate your account and verify the request.
Account Settings Log in, tap the profile icon, and scroll to 'Privacy & Data'. You can download a copy of your transaction history, update marketing consent, or submit a deletion request from that screen.

Common Questions About Your Data

We collect your mobile number, a password you create, and basic identity details needed to verify withdrawals. We also log your device type and IP address to flag unusual login patterns and prevent duplicate accounts.

We match incoming deposits to your account wallet so chips appear instantly, and we log every withdrawal request to settle your balance. Payment transaction records are shared with bKash, Nagad, or Rocket processors only to complete the transfer.

Yes. Log in, open account settings, and tap 'Privacy & Data' to download a copy of your registration details, transaction history, game logs, and marketing-consent status. You can also request this through live chat or email support.

Contact support via live chat or email and ask for account deletion. We will close your account and delete most records within the timeframe local rules allow. Some transaction data may be retained for financial compliance or dispute resolution.

We share transaction details with bKash, Nagad, Rocket, and Upay only to process deposits and withdrawals. We disclose account records to local authorities when Bangladesh law requires it. We do not sell your data to marketing firms or other casinos.

Essential cookies keep you logged in and remember your language preference. Optional cookies track which games you open so we can recommend similar titles. You can block optional cookies in account settings without breaking the lobby or payment flow.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.